About Us

The best part of this business is that all of our customers have dogs!

Collar Clinic is one of the nation’s oldest electronic dog collar specialists. We are grateful for the trust and loyalty our customers have shown us and we look forward to many more years of serving you and your dog training needs

Back in 1988, remote dog training collars were big and clunky, and they offered only one very strong level of stimulation. We also worked in a small 800 sq. ft. facility. Today’s collars are sleek, 4-ounce devices that offer a wide variety of intensity settings and non-stimulating tone/vibration options, and now we’re in a 10,500 sq. ft. space. A lot has changed since the early days!

The owner and founder of Collar Clinic, Jeff Gonda, first worked as a repair technician for Tri-Tronics. Jeff set out to open a Midwest location that could offer faster repair service time with less shipping time and expense. At that time, manufacturers were all located in the south or southwest. We’re glad he set up shop in beautiful Traverse City, Michigan.

Electronic dog training collars are a big investment, and there was a need for repair options other than the manufacturer’s service. Collar Clinic decided to meet that need. Our early customers also asked about adding collars or changing models for more range, and Collar Clinic stepped up again. Soon, Collar Clinic began to offer Guaranteed Reconditioned Trainers and within a few months became a dealer for new trainers too.

We were the first to offer trade-ins, sell refurbished collars, and offer repair service options. We now keep over 200 models and accessories in stock for immediate shipping. If a new collar is ordered before 3 pm ET we ship it the same day. Reconditioned trainers usually ship the next business day.

Jeff has maintained a dedicated staff. Our Sales Manager, Rick Gamelin, has been here for 24 years. Our newest employee has been with us over 15 years. When we say we are e-collar specialists, we have earned the right.

We talk to hundreds of dog trainers a day. Our staff is very friendly and very knowledgeable when it comes to our products. We know about their operation, maintenance and basic training techniques, so please feel free to contact us with questions. We understand the investment and commitment you are making with your dog. Contact us today for fast service from a truly expert group of dedicated professionals.