Flat rate repair fee includes parts, labor and the return shipping within the continental US. The repairs are completed in 3 business days from the time your payment is received. Return shipping is UPS ground service. 6 month warranty.
Ship to:
Collar Clinic
1517 Northern Star Drive
Traverse City, MI 49696
Printable Service Request Form It is important
to send in all components essential to your trainers operation. The charger,
antennas, plugs, etc., will be checked for proper operation and repaired whenever
possible. If an accessory is damaged beyond repair, you will be notified before
your trainer is due to be shipped back. At your option, a replacement may be
purchased at this time. Include a note, with your name, address and daytime
phone number. Your check , money order or credit card number is safest inside
the box, not taped to the outside. Whenever possible, ship your trainer in its
foam-lined carrying case. Put the carrying case inside a cardboard box for protection.
Use packing tape to seal it. Insure your package.