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30 Day Money Back Guarantee

If you are not completely satisfied wtih your purchase simply return it to Collar Clinic within 30 days of the sale date. For exchange or refund , product must be in its original condition including the packaging, all accessories and manuals. Shippping and handling is not refundable.

New Training Collars are covered by the manufacturers warranty. Manuals

Guaranteed Fully Reconditioned Training Collars

Six month warranty on parts and labor, excludes physical damage, tampering, abuse and shipping to Collar Clinic.

Repair Service Warranty

6 month warranty, excludes physical damage, tampering, abuse and shipping to Collar Clinic.

Manufacturer's Warranties


Dogtra Company provides the original purchaser a LIMITED LIFETIME WARRANTY for the 175NCP, 180NCP, 200 Series, 210 Series, 1400 Series, 1500 Series, 1600 Series, 1700 Series, 1800 Series, 2200 Series, 2000T&B Series, 3500 Series, 2500T&B Series, 280 Series, 1900 Series, 2300 Series on parts (excluding batteries) from the date of the original purchase. Labor is covered for two years after purchase. Once the labor warranty has expired, all repairs will incur a variable labor charge depending on the extent of work required. To Qualify for the Limited Lifetime Warranty: The limited lifetime warranty applies to units purchased after Dec. 31, 2005. Fill out the warranty registration card that came with your Dogtra unit and mail it in along with a copy of your receipt within 30 days of purchase. Or, you can register your product online at Click on the warranty registration link and follow the instructions. Not Covered Under Limited Lifetime Warranty: If product registration is not completed within 30 days of purchase and/or the product is resold, the warranty will become void and all repairs will be subject to applicable labor fees. Dogtra DOES NOT replace defective units or provide refunds after 30 days from date of purchase. Dogtra's warranty DOES NOT cover repairs or replacement due to misuse, improper maintenance or lost units. Any water damage on Water Resistant Transmitters 175NCP, 180NCP, 200NCP, 202NCP, 1400NCP, 1402NCP, 1500NCP and 1502NCP will not be covered. All replacement costs for either the transmitter or receiver is the owner's responsibility. The Limited Lifetime Warranty will expire (5) years from the date a unit is discontinued in production by Dogtra Company. * Batteries, or the labor to replace them, are NOT covered under the warranty after the first year. The warranty is void if the unit has been altered or an unauthorized person has attempted repair work.

D.T. Systems

D.T. Systems Premium Lifetime Warranty. This warranty is free to participating customers. This changes our normal one year parts and labor warranty to a lifetime warranty against manufacturing defects on parts and a one year warranty on labor. What is covered: D.T. Systems Premium Lifetime Warranty covers all parts to be free from manufacturing defects for as long as the unit is held by the original owner. What is not covered: Batteries are not part of our lifetime warranty. Rechargeable batteries are warranted against defects for one year from the original purchase date. Our warranty does not cover parts that malfunction due to abuse, misuse, improper maintenance, or incorrect handling. Damage from dogs chewing or wear and tear from excessive field use is not covered. Our warranty does not cover the cost of shipping the unit to our repair center. Return ground shipping (inside the continental United States) to the customer is covered. However, next day or second day air shipping is not covered and if requested will be charged. Any unit purchased prior to January 2001 is not covered by the Lifetime Warranty but is covered by our standard One Year warranty. How the Lifetime Warranty works: To qualify for the Warranty you must fill out the warranty registration card which came with your system and mail it (with your original sales receipt) to D.T. Systems within 30 days of purchase. There is no charge for parts or labor for the first year on any of our lifetime warranted products. When the product’s labor warranty expires after the first year, there will be a normal labor charge for any repair under the lifetime warranty program should your system be in need of service. Labor charges will range from $35 to $110 depending on 1) the system model, and 2) the severity of the repair needed. Any defective manufactured part or parts that need replacement will be free during the lifetime warranty period. NOTE: Warranty may vary by model. See the owners manual.

E-Collar Technologies

60 day money back guarantee! E-collar Technologies, maker of the popular Educator e-collars, cover their products for 2 years. E-collar Technologies will provide a replacement and a return UPS label for the defective item. This is one of the best warranties in the business.


Garmin products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Garmin International, Inc. will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs. Note: Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original one year warranty, depending upon which is longer. THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. IN NO EVENT SHALL GARMIN BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Garmin retains the exclusive right to repair or replace the product or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY. Phone: 1-800-800-1020 913-397-8200 Fax: 913-397-8282 : Tech Support

Wildlife Materials

Wildlife Materials International, Inc. 1202 Walnut Street Murphysboro, IL 62966 USA Phone: 618-687-3505 Fax: 618-687-3539 Effective 1-1-97 5 Year Warranty on Electronics. All equipment manufactured by Wildlife Materials, Inc. is covered by a five-year warranty on the electronic circuits. Other parts purchased elsewhere, such as batteries and cases, are guaranteed for one year. Warranties may be voided if equipment shows signs of damage from acts of God, tampering, or accidents. Effective 1-1-97 5 Year Warranty on ELECTRONICS: RECEIVERS and TRANSMITTERS FIRST YEAR: Wildlife Materials, Inc. warrants that all WMI receivers and transmitters will conform to manufacturer's specifications and will be free of defects in materials and workmanship for a period of one year from the date of original purchase. All components will be covered except as noted below. Exclusions: Wildlife Materials, Inc. will not warranty damage due to accident, misuse, unauthorized repair or alteration, damage incurred during shipping, damage caused by moisture, dust, improper electrical current, or disasters such as, but not limited to, fire, flood, lightning, or other acts of God. Postage, insurance, or shipping costs incurred in presenting your WMI equipment for warranty service is the customer's responsibility. If a claimed defect cannot be identified or reproduced in service, customer will be held responsible for costs incurred unless there are extenuating circumstances. SECOND through FIFTH YEAR: All parts and labor are covered on the electronic circuits. Exclusions: Receivers Above exclusions apply. Parts not covered are: metal case, meter adjustment, BCD switch, silk screen lettering, battery, carrying case (leather or nylon), knobs. Exclusions: Transmitters Above exclusions apply. Parts not covered are: battery, collar, antenna, LED on rechargeable battery collars, rechargers. The warranties provided above are exclusive and in lieu of all other express warranties and unless stated herein, any statement or representation made by any other person or firm is void. The duration of any warranties shall be limited to the duration of the express warranty set forth above. Except as provided for in this written warranty, neither Wildlife Materials, Inc. nor its distributors shall be liable for any loss, damage, or inconvenience resulting from the use or inability to use this equipment. WMI products should only be serviced by WMI technicians. Please include a short note describing the nature of the problem and field condition at time the problem occurred. Securely package equipment and return to Wildlife Materials, Inc. insured, by easiest means. 38 Years of Manufacturing Experience. Wildlife Materials, Inc. 1202 Walnut Street Murphysboro, Illinois 62966 USA FAX -- 618-687-3539 PHONE -- 618-687-3505 U.S.A. -- 1-800-842-4537

SportDog Brand

LIMITED WARRANTY WHAT IS COVERED: Radio Systems Corporation d/b/a SportDOG (hereinafter referred to as “SportDOG”) warrants to the original retail consumer purchaser, and not any other purchaser or subsequent owner, that its SportDOG product, when subject to normal and proper use, will be free from defects in material or workmanship for the “Warranty Period.” The Warranty Period will vary based on the product purchased. The various SportDOG products and their respective Warranty Periods are listed below unless otherwise specified in the product manual. An “original retail consumer purchaser” is a person or entity who originally purchases the product, or a gift recipient of a new product that is unopened and in its original packaging. When serviced by SportDOG Customer Service, SportDOG covers labor and parts for the Warranty Period; following the Warranty Period, a service charge will apply relative to replacement of the product, with new or refurbished items at SportDOG’s sole discretion. The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser resells the SportDOG product or transfers the property on which the SportDOG product is installed. In the event of defect, these are your exclusive remedies. WHAT IS NOT COVERED: This non-transferrable limited warranty does not provide protection against, and SportDOG will have no liability under this non-transferrable limited warranty for any damage to or defects in the products caused by any animal, loss of product(s), failure, defect or damage caused by events and situations beyond normal exposure conditions, including, but not limited to: misuse, abuse, neglect, improper installation or installation not in accordance with SportDOG’s instructions, use of non-SportDOG accessories, impacts of foreign objects, acts of God, abnormal or improper use, improper storage, attempted repair or service by anyone other than SportDOG Customer Service, accident, alteration, defects in or failure of the surface the SportDOG product is installed in or upon, discoloration or other damage caused by pollution, sunlight, other environmental conditions, mold, dirt, mildew, or exposure to harmful chemicals and any other cause not involving manufacturing defects in the SportDOG product. REGISTERING THE PRODUCT: Within thirty (30) days of purchase, please go to to register your purchase. A sales receipt shall be required to obtain warranty coverage. Please keep this information in a safe place.

WARRANTY PERIOD: FieldTrainer SD-425 and SD-425S, WetlandHunter SD-425CAMO, YardTrainer SD-105, SD-105S, and SD-350, DSL-400 accessory beeper, Locator Beacon Lights and SBC-6, SBC-18 and SBC-10R bark control collars as well as SDR-AC, SDR-AF and SDR-AS Add-A-Dog receiver collars have a Warranty Period of one (1) year from the date of purchase.

SportHunter SD-825, SD-1225, and SD-1825, ProHunter SD-2525, HoundHunter SD-3225, UplandHunter SD-1875, WetlandHunter SD-1825CAMO, Tek Series, and SDF-100A In-Ground Fence systems as well as SDR-A, SDR-AW, SDR-AH and SDR-AB Add-A-Dog receiver collars and SD-BEEP beepers have a Warranty Period of two (2) years from the date of purchase.