A+ Customer Service for over 30 Years!
Your Satisfaction is Very Important to Us!
You can speak with one of our e-collar Specialists M-F 8:30 am to 5:00 pm ET 800-430-2010
Collar Clinic 30 day Money Back Guarantee!
If you are not completely satisfied with your purchase simply return it to Collar Clinic within 30 days of the sale date. For exchange or refund, product must be in its original condition including the packaging, all accessories and manuals. Shipping and handling is not refundable.
New Training Collars are covered by the manufacturers warranty. ManualsGuaranteed Fully Reconditioned Training Collars. Six month warranty on parts and labor, excludes physical damage, tampering, abuse and shipping to Collar Clinic.
FREE SHIPPING on Orders $125.00 or More!
(For Continental US only via USPS Priority Mail)
Order before 3 p.m. Eastern Time for same day shipping!
(Note: Reconditioned Trainers are refurbished to order and not always available to ship the same day.)
UPS Map for estimated delivery times
AK, HI and Canada Shipping information
"Love your company! You keep our collars up and running and our dogs hunting.:)"
"Good people to deal with very courteous and knowledgeable."Richmond, VA
"Collar Clinic does a fantastic job in getting your order out quickly."Las Vegas, NV
Signature is required for orders over $500.00
* Additional Shipping Charges Apply to Oversized and Overweight Items.
* Containment Systems and Bird Launchers have Additional Shipping Charges.
UPS map indicates days in transit for UPS ground shipping from Collar Clinic in Traverse City Michigan.
Online Payment Options: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, PayPal or C.O.D*.
*Note: COD Orders are only available in the US. A money order or bank certified check made out to Collar Clinic is required at delivery. There is an $15.00 fee for COD handling.
Personal Checks and
Money Orders accepted for Mail Orders
Printable Mail Order Form Fax 231-947-6566
*Canada; The chart below covers orders for accessory items and/or one dog remote trainers. Please contact us for shipping rates of multiple dog trainers or containment systems. We bill for the actual shipping cost.
(under 1 lb)
(up to 6 lbs)
UPS charges a customs brokerage fee to Canada Orders due at delivery.
Note: Taxes, Duty and Customs brokerage fees will be due at delivery. **UPS charges a customs brokerage fee!
International orders; Collar Clinic ships worldwide. Items can be ordered online; select International Mail for your shipping option. Collar Clinic will confirm by email following receipt of your order. Shipping rates and more detailed information available by calling 231-947-2010, faxing 231-947-6566 or emailing firstname.lastname@example.org for shipping options and rates.
NOTE: Taxes, duty and customs brokerage fees will be due at delivery. We ship by USPS Express Mail International, USPS Priority International and UPS Worldwide Expedited by request, rates are higher for UPS Worldwide shipping.Exceptions: Remote trainers are banned in Denmark, Wales, Slovenia, Sweden, Russia and South Africa. Beeper collars and bird launchers are allowed.
The Garmin Astro, Alpha and PRO Trashbreaker operates on a frequency that is approved for use in the US only.
Payment Options: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS and PayPal .
Personal Checks and Money Orders in US Funds accepted for Mail Orders
Printable Mail Order Form