Flat rate repair fee. The Flat Rate Service is a complete repair to the transmitter and receiver collar plus testing of the accessory items. The fee covers parts, labor, batteries as needed, Michigan sales tax and return shipping within the continental US ( Alaska, Hawaii add $10.00, Canada and International; please contact us prior to sending in your trainer for new shipping information). The Flat Rate does not cover replacement of missing or non-repairable accessory items, severely abused, corroded or water damaged equipment. 6 Month Warranty. Your satisfaction is guaranteed.