My Cart: 0 item(s)

Product Search
FREE SHIPPING on orders $125.00 or more in US48!
Product Search

Secure Checkout

Repair Services and Trade-In Options

Please send the complete system including chargers, antennas, etc. for the repair service. We want to make sure all the components are functioning properly.

No RMA Required!

Service Request Form and/or Trade-In Form

Shipping Address:
Collar Clinic
1517 Northern Star Drive
Traverse City, MI 49696-8837

Trade in Any Electronic Collar, working or non-working, and Get Credit on Your Purchase!

We guarantee a minimum trade credit of 10% your purchase up to a maximum of $50.00. As an example, if you purchase a collar for $299.99, your guaranteed credit would be $29.99.

Repairable Tri-Tronics, Dogtra, and DT Systems models will have a greater trade value. We will evaluate your system based on model, condition and supply & demand. Our representatives will confirm with you the exact amount we can offer in trade value. You are under no obligation to trade and can elect to have your system serviced for our flat rate fee or returned at no cost to you.

For an estimated trade value on your model, Call us toll free at 1-800-430-2010 M-F 8:30-5:00pm ET or e-mail: tradein@collarclinic.com. For actual Trade-In or cash value our technicians will need to evaluate your system.

Ready to Upgrade?

Tri-Tronics repairs are divided into separate catagories: Turn on plug models, Sport Series and Pro Series.


Repair Services

The FLAT RATE REPAIR SERVICE FEE covers parts, labor, batteries as needed, Michigan sales tax and the return shipping within the continental US. (Canada add $30.00). We restore your system to the manufacturer's original specifications. The repair service fee does not cover replacement of missing or non repairable accessory items, severely abused, corroded or water damaged equipment.
6 month warranty. Your satisfaction is guaranteed.

Service Rates for Tri-Tronics Trainers which Require the Hooded Turn on Plug Turn on Plug
Tri-Tronics A1, LR, LS, Lite, Judge, 300, Original Beagler and Trashbreaker Series
5 Business Days
Regular Service
2 Business Days
Express Service
Remote Trainer - Single $109.00 $139.00
Remote Trainer - Double $149.00 $179.00
Remote Trainer - Triple $189.00 $219.00
Rechargeable Bark or Beeper Collar $ 49.00 $ 69.00

Repairs are not started until payment is received. Please send your payment or contact information with you trainer to avoid delays. Remote Release Repairs are on the electronics only, price is based on number of receivers as above. If Launchers are sent, there is an addition $40.00 per launcher.


Tri-Tronics Repair Service

Repairs for Tri-Tronics models with the intensity selection dial are completed in 3 business days from the time payment is received. Both the transmitter and collar(s) must be sent in together. **The flat rate does not include the beeper repair or replacement on the Upland or Sport 65 BPR.
Note: G2 Remote trainers are not repairable but we offer replacement options. See Below. New G3 Transmitter Service Option $69.00. This service covers clip replacement, battery replacement, testing of your G3 transmitter and the return shipping. 30 day warranty. If the transmitter has electronic failure and the procedure does not fix your transmitter, there is no fee. Please send just the G3 transmitter. Call 800-430-2010
.
6 month warranty. Your satisfaction is guaranteed.

Service Rates for Repair of Tri-Tronics
Sport, Field and Pro Trainers
Sport Series Pre G2/G3
Includes the Sport 50, Sport 60, Sport 65, Sport 80, Multi-Sports and the Pro Control
With one receiver $129.00
Multi Sport 2 dog $159.00
Multi Sport 3 dog $189.00
Field and Pro Series Repair Service Pre G2/G3
Includes the Classic 70 / Field 90
Upland Special */ Flyway / Trashbreaker /
Pro100 / Pro 200 / Pro 500
One Dog . . . . $149.00
Two Dog . . . . $179.00
Three Dog . . . $209.00
Four Dog . . . .$239.00
Five Dog . . . . $269.00
Six Dog . . . . . . $299.00

*Repair rates for Sport 65 and Upland do not include servicing the beeper, a replacement beeper for a defective beeper is available with a repair service for an additional is $60.00.

We offer Reconditioned Replacement Transmitters for some of the above models.
Call 800-430-2010 to determine availability of a replacement transmitter for your system..



G2 and G3 Remote Trainer Replacement Options
G2 and G3 components are charged in a cradle.
Good Used G2 / G3 collar receiver top half sells for $79.00-Subject to Availability.
Replacement G2/G3 collar batteries are NO LONGER available.
Refurbished G2 and/or G3 transmitter prices varies by model. Replacement G3 transmitter batteries are available.

G3 Transmitter Service Option $69.00. This service covers restoring the handheld, clip replacement, battery replacement, testing of your G3 transmitter and the return shipping. 30 day warranty. If the transmitter has electronic failure and the procedure does not fix your transmitter, there is no fee. Please send just the G3 transmitter. Call 800-430-2010
All G2 components will work with G3
components and vice versa.

 

<

Flat Rate Service Fee

The FLAT RATE REPAIR SERVICE FEE covers parts, labor, batteries as needed, Michigan sales tax and the return shipping within the continental US. (Canada add $30.00). We restore your system to the manufacturer's original specifications. The repair service fee does not cover replacement of missing or non repairable accessory items, severely abused, corroded or water damaged equipment. 6 Month Warranty. Your satisfaction is guaranteed.

Repair Fees for DT Systems and Dogtra Trainers

D.T. Systems and Dogtra Trainers
Regular Service
5 Business Days
One Dog Remote Trainer
$99.00
Two Dog Remote Trainer
$139.00

Three Dog Remote Trainer

$179.00
Four Dog Remote Trainer
$219.00
Bark Trainer or Beeper Collar
$49.00