Repair Services and Trade-In Options

BEGINNING MAY 1, 2025, WE ARE NO LONGER ACCEPTING REPAIRS OR TRADE INS. WE APOLOGIZE FOR THE INCONVENIENCE.

Note: If your system is already here or on it's way to us, we will complete the repairs & send it back to you.

Anything received after May 15, 2025 will be returned as is to sender. Request Form and/or Trade-In Form

GARMIN PRODUCTS: We are not able to repair Garmin products here, they must go directly to the factory to be repaired/replaced. Please call Garmin @ (800) 800-1020 to get instructions on how and where to send your collars or handhelds.

DOGTRA REPAIRS: Call (888)811-9111

Repair Services
The FLAT RATE REPAIR SERVICE FEE covers parts, labor, batteries as needed, Michigan sales tax and the return shipping within the continental US. (Canada add $50.00). We restore your system to the manufacturer's original specifications. The repair service fee does not cover replacement of missing or non repairable accessory items, severely abused, corroded or water damaged equipment. 6 month warranty. Your satisfaction is guaranteed.
Service Rates for Tri-Tronics Trainers which Require the Turn on Plug NOTE: Effective August 1, 2024 we will no longer be repairing these style units. The system can be used for a 10% off Trade in credit (Up to $50)
Tri-Tronics A1, LR, LS, Lite, Judge, 300, Original Beagler and Trashbreaker Series	5 Business Days Regular Service	2 Business Days Express Service
Remote Trainer - Single	N/A	N/A
Remote Trainer - Double	N/A	N/A
Remote Trainer - Triple	N/A	N/A
Repairs are not started until payment is received. Please send your payment or contact information with you trainer to avoid delays. Remote Release Repairs are on the electronics only, price is based on number of receivers as above. If Launchers are sent, there is an addition $40.00 per launcher.

Tri-Tronics Repair Service
Repairs for Tri-Tronics models with the intensity selection dial are completed in 3 business days from the time payment is received. Both the transmitter and collar(s) must be sent in together. **The flat rate does not include the beeper repair or replacement on the Upland or Sport 65 BPR. Note: G2 Remote trainers are not repairable but we offer replacement options. See Below. G3 Transmitter Service Option $99.00. This service covers clip replacement, battery replacement, testing of your G3 transmitter and the return shipping. 30 day warranty. If the transmitter has electronic failure and the procedure does not fix your transmitter, there is no fee. Please send just the G3 transmitter. Call 800-430-2010 . 6 month warranty. Your satisfaction is guaranteed.
Service Rates for Repair of Tri-Tronics Sport, Field and Pro Trainers
Sport Series Pre G2/G3 Includes the Sport 50, Sport 60, Sport 65, Sport 80, Multi-Sports and the Pro Control
With one receiver $129.00
Multi Sport 2 dog $159.00
Multi Sport 3 dog $189.00
Field and Pro Series Repair Service Pre G2/G3 Includes the Classic 70 / Field 90 Upland Special */ Flyway / Trashbreaker / Pro100 / Pro 200 / Pro 500
One Dog . . . . $149.00 Two Dog . . . . $179.00 Three Dog . . . $209.00	Four Dog . . . .$239.00 Five Dog . . . . $269.00 Six Dog . . . . . . $299.00
We offer Reconditioned Replacement Transmitters for some of the above models. Call 800-430-2010 to determine availability of a replacement transmitter for your system..

G2 and G3 Remote Trainer Replacement Options G2 and G3 components are charged in a cradle. Good Used G2 / G3 collar receiver top half sells for $79.00-Subject to Availability. Refurbished G2/G3 collar batterries are available (sold separately) Refurbished G2 and/or G3 transmitter prices varies by model. Replacement G3 transmitter batteries are available (sold separately). G3 Transmitter Service Option $99.00. This service covers restoring the handheld, clip replacement, battery replacement, testing of your G3 transmitter and the return shipping. 30 day warranty. If the transmitter has electronic failure and the procedure does not fix your transmitter, there is no fee. Please send just the G3 transmitter. Call 800-430-2010

All G2 components will work with G3 components and vice versa.

 

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Flat Rate Service Fee
The FLAT RATE REPAIR SERVICE FEE covers parts, labor, batteries as needed, Michigan sales tax and the return shipping within the continental US. (Canada add $40.00). We restore your system to the manufacturer's original specifications. The repair service fee does not cover replacement of missing or non repairable accessory items, severely abused, corroded or water damaged equipment. 6 Month Warranty. Your satisfaction is guaranteed.
Repair Fees for DT Systems and Dogtra Trainers
D.T. Systems and Dogtra Trainers	Regular Service 5 Business Days
One Dog Remote Trainer	$129.00
Two Dog Remote Trainer	$169.00
Three Dog Remote Trainer	$209.00
Four Dog Remote Trainer	$249.00
Bark Trainer or Beeper Collar	No Longer Available, 10% TRADE-IN Credit toward new.